FAQ

How Do I make a donation?

On the Donate Now page there is a form that provides several options and a card payment process. You can also pay by PayPal.

What happens to my card details?

We do not store any of your card details. Your details are processed and stored by our Payment processors and they are compliant under all AML regulations.

Do I get a receipt?

We automatically send an email confirmation. If you have not received yours please check your junk mail and trash folders. If you still cannot find your receipt and need one, please contact us here and we’ll send you on in pdf format. You should get an additional transaction receipt from our payment processors.

What happens to my data?

We only keep data that we are required to keep for legal purposes and to continue to provide a service. We also only keep information that you have consented to us under GDPR notifications.

We do not share the data we hold and we have an appointed data controller.

How Anonymous is anonymous?

When you make an anonymous donation, you can only be identified by the financial details our payment processor holds. Additionally, it would require a court order for anyone including ourselves to access that information.

We also have a record of the email address that you have used to send you a receipt.